Refund policy
All MY LINEAGE products are made to order just for you, so we don't accept returns or exchanges for change of mind or incorrect size. Please check the size chart on each product page before ordering.
Damaged, Defective, or Wrong Item
If your order arrives damaged, defective, misprinted, or you received the wrong item, we'll make it right with a free replacement or a full refund.
To start a claim, email alwaysnegotiatingdollars@gmail.com within 30 days of delivery and include:
∴ Your order number
∴ A clear photo of the issue (and the product label, if it's a sizing or misprint issue)
You do not need to send the item back.
Lost Packages
If your tracking shows no movement for 10 business days, or your package is marked delivered but hasn't arrived, contact us and we'll help resolve it with the carrier.
Wrong Address
We can't be responsible for orders shipped to an incorrect address entered at checkout. Please double-check your shipping details before placing your order.
Refunds
Approved refunds go back to your original payment method within 10 business days. Your bank may take a few extra days to post it.
Questions? Email alwaysnegotiatingdollars@gmail.com
